Services
We take the work off your hands, from switching systems to the registry
Software alone does not discharge your duty to deliver to the Dutch Key Register of the Subsurface (BRO). That is why Dawaco also does the work around it: moving you to a new system, delivering to the BRO and, if you want, running your entire monitoring network, from the logger in the field to the document in the registry.
Four ways we take the work over
You decide what you do yourself and what you leave to us. Software and service come from the same partner, with one point of contact from measurement to BRO.
-
Switching with proof
A trial migration with a comparison report as proof first, then one planned cutover.
How the switch works -
BRO delivery service
Analysis, a step-by-step plan and delivery with a final check, for municipalities, provinces, water boards and drinking-water companies.
About the BRO delivery service -
Network management, field to registry
Logger installation and read-out, validation and delivery, fully managed for you.
About network management -
Implementation, training and helpdesk
A fixed five-step method, followed by a helpdesk and customer service for your questions.
About implementation and support
Some functions are available as an add-on module.
Switching with proof, not on trust
Dawaco Phrea™, the new version of Dawaco, succeeds Dawaco GW, Datalab and BROLab and is available from October 2026. The switch is an automated migration you can check before it happens.
- StepTrial migrationYour own data, migrated for review
- StepComparison reportProof of what came across, reviewed by you
- StepOne planned cutoverOn a date we agree together
When you change systems, there is one thing you need to be certain of: that nothing has been lost. So every migration starts with a trial run on your own database. Counted first, compared after: the comparison report shows what came across, and what did not and why, so you do not have to take anything on trust: you can check it yourself.
Only when you are satisfied does the one planned cutover follow. No two systems keep running side by side and drifting apart. You carry on with the same team and the same support.
Data from other sources, such as spreadsheets and export files, you bring in yourself: you import any supplier file safely, and undo it if you need to.
BRO delivery service: your reporting duty, handled
For municipalities, provinces, water boards and drinking-water companies that are data holders under the BRO and do not want to, or cannot, deliver themselves.
- Analysis
What has to go to the BRO?
We map which wells, tubes and series fall under your delivery duty, what is already registered and where the gaps are.
- Plan
A plan you can follow
You receive a concrete step-by-step plan with order and timing, matched to your organisation.
- Delivery
Delivered, then checked
We carry out the delivery and check afterwards that everything is correctly in the registry.
In Dawaco Phrea™ your own database is the source and the BRO is an output. Your well history reaches the BRO the way the BRO expects it, and everything is checked before it leaves. What fails the check does not leave the building.
Delivery is not where it ends. You never have to keep track yourself of what changed after delivery, and you compare your records with the BRO to decide what is right. Registry and database stay in step, years later too. The entire BRO delivery cycle in Phrea, from registration and deliveries to corrections and additions, has been proven in practice with real customer data.
In Phrea, GMW and GLD are standard; GMN, GAR and FRD are available as an add-on module.
In the BRO chain since 2019
In 2019 our team, then still working as Waterlabs, joined the BRO implementation team. Since then we have helped more than 100 data holders (bronhouders) with their BRO deliveries. The story below comes from our BRO work before Dawaco Phrea.
- 30years
- of domain knowledge in groundwater software, since the first Dawaco in the 1990s
- 100+data holders
- helped with their BRO deliveries since the BRO implementation team of 2019
- 1data model
- for measurements, validation, lab quality, models and BRO documents in Dawaco Phrea
- 2026from October
- Dawaco Phrea available, as SaaS or on your own server
In practice · Provincie Fryslân
The Province of Fryslân started a BRO pilot in 2019. First the wells (GMW) were delivered, then the corrections, then the groundwater levels (GLD). In all, more than 180,000 messages went to the national registry, and almost the province's complete history is now in the BRO.
This story dates from before Dawaco Phrea™.
“The pilot phase was long and at times very intensive, but I am so glad we chose this route!”
Fully managed monitoring networks, from field to registry
We also take on the fieldwork. You stay in control; we make sure the measurement travels from the logger all the way into the BRO.
A monitoring network needs attention in three places at once: in the field, at the desk and towards the registry. We cover the whole chain:
- Installation and read-out of dataloggers in your observation wells.
- Validation of the measured series.
- Delivery to the BRO of the validated groundwater levels.
If you wish, we supply the hardware too, through agreements with several hardware suppliers.
Want to take over some or all of the work later? In Phrea you follow for yourself how your measurements travel from logger to BRO. Your measurements travel from the logger to the BRO with no manual work in between: on time, and final after your validation. Your measurement stays your measurement: every correction with a reason, always reversible.
Some functions are available as an add-on module.
How we work
Implementation and training in five steps
A new system succeeds or fails on its introduction. So we follow a fixed method, and we stay within reach afterwards.
- StepEvaluationYour network, working methods and needs
- StepDesignA set-up that fits your organisation
- StepImplementation and trainingConfigured and handed over to your team
- StepContinuous improvementAdjusted as you use it
- StepSupport and adviceHelpdesk and expert advice
A helpdesk that knows the discipline
For questions about the software and your data, our helpdesk and customer service are there for you: a Dutch team with thirty years of domain knowledge behind it. When you move to Phrea, you keep the same team and the same support.
At our user days, such as the Dawaco Groundwater user day on 27 January 2026 and the Dawaco Ecologie user day on 3 March 2026, users meet each other and our team.
- Helpdesk
- +31 (0)345 614319
- General
- +31 (0)345 342170
- info@dawaco.nl
Questions
Frequently asked questions about our services
Do the old and new systems run side by side for a while?
No. We first run a trial migration, with a comparison report that shows what came across, and what did not and why. Then one planned cutover follows. That way you never end up with two versions of your data.
Who is the BRO delivery service for?
For municipalities, provinces, water boards and drinking-water companies with a BRO delivery duty. We start with an analysis, you receive a step-by-step plan and we carry out the delivery, with a final check.
What exactly does ‘from field to registry’ mean?
That we cover the whole chain: installation and read-out of the dataloggers, validation of the series and delivery to the BRO.
When is Phrea available?
Phrea is available from October 2026. It succeeds Dawaco GW, Datalab and BROLab.
How do I reach the helpdesk?
Call the helpdesk on +31 (0)345 614319 or e-mail info@dawaco.nl.
Talk to us about your network and your BRO duty
Tell us where you stand. We will show you which part of the work we can take over and what the move to Phrea looks like. Available from October 2026.